The agreement in plain words
This guide covers terms for viewers in Ireland, using the figures that in practice determine whether a stream holds steady.
There are two plans. Basic covers HD and Full HD with 2 simultaneous feeds; Premium includes 4K and Full HD with priority servers and up to 5 simultaneous feeds. Write down the figures you measure, since keeping a record of what was tried and when is what makes a support conversation short instead of circular. A package will not fix a television set to automatic picture mode, and no headline speed makes up for a device set to the wrong output mode.
Service terms for Ireland
Access details are issued to one account holder and may not be resold. Prices are shown in EUR for the whole term and are confirmed at the time of order. The service is provided for domestic use in Ireland and not for commercial rebroadcast.
Setup help is provided on both plans. It extends to configuring a supported MAG and stops short of repairing equipment not supplied by us. Where a local network fault prevents playback, the first step is diagnostic help, since the subscription itself is unaffected. These terms govern the subscription purchased for use in Ireland and to the account details issued with it.
Channel and content availability depends on licensing and may alter during the term; nothing here promises a specific competition, package or broadcaster. Questions about these terms reach us on WhatsApp at +33 7 56 75 79 66.
Choosing the unit
A Chromecast in the basement lounge and a iPhone / iPad elsewhere is a familiar pairing, and it works as long as the package permits 2 simultaneous feeds. If you are due to change the box, choose the option with a wired network port — that clears a family of faults in one step.
Keep the unit list to what you genuinely reach for; every extra box in the basement lounge is another thing to update and a further handset. Storage weighs lighter than assumed, but a unit with almost no free space will behave unpredictably at the middle of the afternoon.
- Android TV
- Smart TV
- Firestick
- MAG
- Windows
- macOS
- Android Phone
- iPhone / iPad
- Apple TV
- Chromecast
- Enigma2
- Formuler
- Other
Basic and Premium compared
For a couple sharing one television, the feed count generally decides it before the picture quality tier does. A single viewer watching in the bedroom on one display seldom pushes past Basic.
Premium becomes the logical choice once a big display and a second or third simultaneous stream arrive together. Raise the question in advance instead of after: the current unit compatibility details are useful confirming for the exact Chromecast in the bedroom.
| Term | Basic | Premium |
|---|---|---|
| 1 month | 13.99 EUR | 15.99 EUR |
| 3 months | 24.99 EUR | 35.99 EUR |
| 6 months | 35.99 EUR | 45.99 EUR |
| 12 months | 55.99 EUR | 69.99 EUR |
| 24 months | 99.99 EUR | 119.99 EUR |
| 36 months | 139.99 EUR | 169.99 EUR |
Simultaneous streams explained
Simultaneous feeds are tallied per plan, rather than per box: Basic permits 2, Premium allows up to 5. A unit that is powered up and waiting does not consume a feed; a device left paused mid-programme frequently does. For grandparents with one primary screen, the everyday limit is normally met at the middle of the afternoon rather than during the day.
Prices for Ireland
Calculate the cost per display: a Basic plan supporting 2 simultaneous streams divides differently for a single viewer than for a single viewer. There is no surcharge for the programme guide or for help during setup — both are included on either plan. The per-month figure falls as the term lengthens, and that is the sole route by which the price changes.
| Term | Total for the term | Per month |
|---|---|---|
| 1 month | 13.99 EUR | 13.99 EUR |
| 3 months | 24.99 EUR | 8.33 EUR |
| 6 months | 35.99 EUR | 6.00 EUR |
| 12 months | 55.99 EUR | 4.67 EUR |
| 24 months | 99.99 EUR | 4.17 EUR |
| 36 months | 139.99 EUR | 3.89 EUR |
Frequently asked questions
Can I watch on a iPhone / iPad as well?
Yes, provided the feed count allows it. Total the bandwidth before adding the display: three Full HD streams need roughly 24 to 36 Mbps between them. If a feed stops when another starts, the feed limit has been reached — that is the package working as described, and not a defect. Where multiple people watch independently, agreeing which screens matter at a wet Sunday avoids an upgrade that was never needed.
How much internet speed do I in fact need?
Budget about five Mbps for each HD feed, eight to twelve for each Full HD feed, and approximately twenty-five for each 4K feed. Congestion is time-shaped: the same house that feeds HD / Full HD without difficulty at noon can struggle at a wet Sunday when the whole street is online. A 4K stream is budgeted at about 25 Mbps, which is why the Basic package matters the majority of for households watching on a big display in the games room.
How many people can watch at the same time?
The answer comes from the package and not the number of devices you own. A second display in the games room and a third elsewhere is roomy on Premium and tight on Basic. Simultaneous feeds are tallied per plan, rather than per box: Basic permits 2, Premium allows up to 5.
The picture drops in the evening but not during the day. Why?
That pattern indicates bandwidth rather than the plan or the unit. Nearly all faults falls into one of a small number of categories, and the symptom generally points at which one. A problem that appears on one Chromecast but not on a iPhone / iPad in the same games room is a device problem, not a network one.
Do I require to alter my router?
Not commonly. A wired run to the primary screen removes the single largest variable, and it is useful trying even temporarily. Two Full HD feeds running together come out somewhere around 16 to 24 Mbps before downloads, video calls or a games console enter the picture.
Does a longer term reduce the price?
Yes, and it is the only way the price changes. For a family that watches together, contrast the total for the term against what the same period costs on the alternative plan instead of comparing headline monthly figures. Prices are shown in EUR for the whole term and not as an instalment, as the term is what is in fact purchased. Confirm the current price before ordering, since the figure that matters is the one quoted when the order is placed.
How do I get help if setup does not go smoothly?
Setup help is included on both plans and is reached on WhatsApp at +33 7 56 75 79 66. Setup help is included on both plans, and it is most effective when the question carries specific details. A message that says what you already tried saves a round trip, since it eliminates the obvious suggestions from the conversation. Record the Chromecast model, the link type, the games room it sits in, and the exact time the issue appeared.