What first week checklist actually means
A everyday look at first week checklist in Ireland, written around measurable numbers instead of impressions.
A single viewer watching in the living room on one display rarely requires more than Basic provides. If a second screen is added for grandparents with one main display, add up again from 12 Mbps upward and do not assume there is room. No part of first week checklist is decided by a single number, which is why this page keeps apart the link figures and the settings on the box.
first week checklist: the short version
If you keep one habit from this page, take the habit of reading the model number off the back instead of guessing — it turns a vague impression into something support can act on. For a couple sharing one television, the real question is not which package is best in the abstract, but which one matches the number of screens truly running at a bank holiday afternoon. Most of the confusion around first week checklist comes from mixing those four together, so a fault in the living room gets blamed on the plan. first week checklist explains how a television signal reaches a screen in Ireland over an internet connection instead of an aerial or a dish.
Before you contact support
Support is reached on WhatsApp at +33 7 56 75 79 66, and the same number handles ordering questions. Questions about compatibility for a particular Enigma2 are useful asking before ordering rather than after. If the fault appears only at late at night, say so — timing is frequently the the majority of useful single detail.
What HD / Full HD really requires
Set the screen to a fixed output rather than automatic, then judge quality — automatic switching masks the effect. Judge picture quality on the same content twice instead of across different channels, since source material varies more than the delivery does.
For a family that watches together, picture quality is frequently limited by the third simultaneous feed instead of by any single screen. If the picture goes soft at a weekday evening but holds at other times, the cause is bandwidth and not the package or the box.
How your data is handled
The data held is limited to what is needed to create and maintain a subscription for Ireland. Messages sent to WhatsApp at +33 7 56 75 79 66 are kept so that a support conversation can be continued rather than restarted each time. This page sets out how data is handled rather than reciting statute; it is written to be read, not to be scrolled past.
Which plan fits
Both plans include the EPG programme guide and setup help, so the choice is about streams and picture quality instead of about features being withheld. A single viewer watching in the kitchen on one screen seldom pushes past Basic. Longer terms reduce the monthly figure: Basic at 24 months comes to 4.17 EUR per month against 99.99 EUR for the entire term. For a household with a night-shift worker, the feed count usually governs it before the quality tier does.
| Term | Basic | Premium |
|---|---|---|
| 1 month | 13.99 EUR | 15.99 EUR |
| 3 months | 24.99 EUR | 35.99 EUR |
| 6 months | 35.99 EUR | 45.99 EUR |
| 12 months | 55.99 EUR | 69.99 EUR |
| 24 months | 99.99 EUR | 119.99 EUR |
| 36 months | 139.99 EUR | 169.99 EUR |
Before you write
For a support question, give the Smart TV model, the household office it sits in, the connection type, and the exact time the issue appeared. A issue that only appears at a bank holiday afternoon is useful saying explicitly — the clock is frequently the best clue. The fastest way is WhatsApp at +33 7 56 75 79 66, which handles both ordering and setup.
Reading the symptoms
Alter one thing at a time, and record what you changed — a fault fixed by three simultaneous changes comes back without a reason. A problem that turns up on one Firestick but not on a iPhone / iPad in the same garden room is a unit fault, not a network one. Work from the symptom instead of the hunch: the table below maps what you see to what is useful checking first.
| What you see | Likely cause | What to check |
|---|---|---|
| Picture freezes for a second, then continues | Short bandwidth dips | Try a wired run to the MAG; retest at a Sunday evening |
| Everything is slow to respond, picture is fine | Device interface, not the stream | Free storage on the MAG; restart it fully |
| Works during the day, struggles in the evening | Shared link congestion | Contrast the same channel twelve hours apart |
| One screen works, another does not | Device or feed limit | Confirm whether 2 streams are already in use |
| Picture seems soft on a sizeable screen | Output mode or quality tier | Set a fixed output; confirm the package includes HD / Full HD |
| Sound is out of step with the picture | Audio pass-through on the soundbar | Set the living room soundbar to pass-through instead of auto |
| Guide is empty or partly filled | Guide still loading, or wrong time zone | Wait for it to complete; confirm the unit time zone |
The refund position
Where a fault lives with the service and cannot be resolved, the unused portion is the basis for any refund. A cancellation is handled through WhatsApp at +33 7 56 75 79 66, quoting the order. Before a refund is assessed, the normal course is troubleshooting: most reported faults prove to be local network or Apple TV configuration.
Working out the real monthly figure
The per-month figure drops as the term lengthens, and that is the only mechanism by which the price changes. Prices are shown in EUR for the entire term and not as an instalment, since the term is what is being bought. There is no separate charge for the programme guide or for help during setup — both are included on either package.
| Term | Total for the term | Per month |
|---|---|---|
| 1 month | 13.99 EUR | 13.99 EUR |
| 3 months | 24.99 EUR | 8.33 EUR |
| 6 months | 35.99 EUR | 6.00 EUR |
| 12 months | 55.99 EUR | 4.67 EUR |
| 24 months | 99.99 EUR | 4.17 EUR |
| 36 months | 139.99 EUR | 3.89 EUR |
What we do in Ireland
If a figure here seems incorrect, say so — a correction is cheaper than a complaint. You will find no star ratings on this site. Ratings we could not verify are not useful publishing, so none appear. This service provides IPTV subscriptions for domestic use in Ireland, on two plans and six durations.
Why channel lists differ by country
Broadcasting rights are divided between separate rights holders, and they shift from country to country and season to season. This page purposely cites no competition, package or broadcaster, since doing so would imply a licence that may not exist for Ireland. The same principle applies to on-demand material: what is included is a licensing question, not a technical one.
Frequently asked questions
What is included besides the channels?
Both plans include the EPG programme guide and help during setup, and neither is charged separately. The plans differ in quality ceiling and feed count. They do not differ in the guide, the device list, or the help available during setup. For grandparents with one main screen, the feed count generally settles matters before the picture quality tier does. Premium becomes the logical choice once a sizeable screen and a second or third simultaneous feed are both in play.
Which channels are included?
Broadcasting rights are divided between distinct rights holders and vary by country and by season, so a licensed service carries only what it is licensed to carry. Ask about current availability before ordering instead of trusting an older printed set. This page purposely cites no competition, package or broadcaster, as doing so would imply a licence that may not exist for Ireland. The same principle applies to on-demand material: what is included is a licensing question, rather than an engineering matter.
The picture drops in the evening but not during the day. Why?
That pattern suggests bandwidth rather than the package or the unit. Alter one thing at a time, and note what you changed — a fault fixed by three simultaneous changes will return unexplained. A issue that turns up on one MAG but not on a iPhone / iPad in the same living room is a unit issue, not a network one.
Which device should I use in the living room?
The one already connected to the screen is commonly the right answer, since it keeps the picture path short and avoids a second remote control. Where a MAG is already in place, adding a iPhone / iPad seldom changes the result and commonly adds a step to every viewing session. Keep the unit list to what you in practice use; every extra box in the living room is another thing to update and a further handset. Older hardware tends to fail at the interface: menus become slow long before the picture does.
Can I watch on a iPhone / iPad as well?
Yes, provided the stream count permits it. Where several people watch independently, settling which screens count at a Sunday evening avoids an upgrade that was never needed. If a feed stops when another starts, the stream limit has been reached — that is the plan working as described, and not a defect.
What is the difference between the two plans?
Basic covers HD and Full HD with two simultaneous streams. Nothing about the plan changes the local network, so upgrading will not fix an old powerline adapter. The plans differ in picture quality ceiling and feed count. They do not differ in the guide, the unit list, or the help available during setup.
How much internet speed do I actually require?
Package on around five Mbps for each HD stream, eight to twelve for each Full HD feed, and approximately twenty-five for each 4K stream. Test the same channel for ten minutes at a Sunday evening and again twelve hours later — the comparison separates a device fault from network congestion. A 4K stream is budgeted at about 25 Mbps, which is why the Basic package carries the most weight for households using a big panel in the living room. Contract speed and delivered speed are separate things: VDSL into the building tells you very little about what reaches the screen in the living room.
Do I need to alter my router?
Not usually. Contract speed and delivered speed are two separate matters: VDSL into the building tells you very little about what reaches the display in the living room. A wired run to the main display removes the single largest variable, and it is useful attempting even as a short experiment.