Pricing: the short version
A everyday look at pricing in United States, written around measurable numbers instead of impressions.
Both plans include the EPG programme guide and setup help, so the choice is about display count and sharpness rather than about features being withheld. Each stream requires about 12 Mbps to hold HD / Full HD without stumbling, and that figure is per stream and not per property. The bulk of the muddle around pricing comes from treating those four as one thing, so a fault in the living room gets blamed on the plan.
Understanding pricing in United States
If you take one thing from this page, take the habit of timing the fault against the clock rather than by feel — that is how a feeling becomes a checkable observation. The starting point in United States is normally full-fibre, and the gap between two households on the same contract is almost always the local network. Picture quality follows bandwidth: about 12 Mbps per feed for the quality Basic delivers, ahead of every other demand on the line. No part of pricing is decided by a single number, which is why this page separates the connection figures from the device settings.
Devices that suit United States homes
Where a macOS is already in place, adding a Smart TV seldom changes the result and generally costs a movement to every viewing session. Verify the output mode before blaming the source: a screen left on automatic can downscale HD / Full HD without announcing it.
A macOS in the box room and a Smart TV elsewhere is a usual arrangement, and it works as long as the package allows 2 simultaneous streams. For a household with a night-shift worker, the thing that settles it is typically how many people can begin a session unaided, which favours the device everyone already knows.
- Android TV
- Smart TV
- Firestick
- MAG
- Windows
- macOS
- Android Phone
- iPhone / iPad
- Apple TV
- Chromecast
- Enigma2
- Formuler
- Other
Getting help
A message that says what you already tried saves a round trip, as it eliminates the obvious suggestions from the conversation. If the issue turns up only at a bank holiday afternoon, say so — timing is frequently the the majority of useful single detail. Setup help is included on both plans, and it is the majority of effective when the question carries specific details.
Working out the real monthly figure
For a single viewer, compare the total for the term against what the same period costs on the alternative plan instead of comparing headline monthly figures. Confirm the current price before ordering, since the figure that matters is the one quoted at the time of the order. There is no surcharge for the programme guide or for help during setup — both are included on either package.
| Term | Total for the term | Per month |
|---|---|---|
| 1 month | 13.99 EUR | 13.99 EUR |
| 3 months | 24.99 EUR | 8.33 EUR |
| 6 months | 35.99 EUR | 6.00 EUR |
| 12 months | 55.99 EUR | 4.67 EUR |
| 24 months | 99.99 EUR | 4.17 EUR |
| 36 months | 139.99 EUR | 3.89 EUR |
Picture quality, honestly
Set the screen to a fixed output instead of letting it switch, then judge picture quality — automatic switching masks the effect. Judge picture quality on the same content twice rather than across separate channels, because source material varies more than the delivery does. If the picture softens at the school run hour but holds at other times, the cause is bandwidth and not the package or the box. A larger display in the dining room makes the gap between Full HD and 4K obvious; a display under about 43 inches makes it much harder to see.
The local network is typically the fault
Each stream requires roughly 12 Mbps to hold HD / Full HD steadily, and that figure is per feed and not per property. Test the same channel for ten minutes at the early morning and again twelve hours later — the comparison separates a device fault from network congestion.
Write down the figures you measure, since changing one setting at a time is what makes a support conversation short instead of circular. Contract speed and delivered speed are two separate matters: a copper line into the building says almost nothing about what arrives at the display in the bedroom.
Planning for a family that watches together
A second display in the bedroom and a third elsewhere is roomy on Premium and close to the edge on Basic. Simultaneous feeds are tallied per package, not per unit: Basic allows 2, Premium allows up to 5. For a household with a night-shift worker, the everyday limit is commonly reached at a Friday night rather than during the day.
Why channel lists differ by country
Channel availability in United States consequently is unlike what applies in other markets, and it can adjust between one season and the next. A licensed service carries only the content it is licensed to carry, which is why no honest page can promise a specific competition or channel. Ask about current availability before ordering instead of relying on a list published at some earlier point.
Frequently asked questions
What is the difference between the two plans?
Basic covers HD and Full HD with two simultaneous feeds. A single viewer watching in the living room on one display seldom pushes past Basic. Both plans include the EPG programme guide and setup help, so the choice is about feeds and quality and not about anything held back. The plans differ in maximum sharpness and concurrent screens. They do not differ in the guide, the device list, or the help available during setup.
Which device should I use in the living room?
The one currently attached to the display is generally the right answer, as it keeps the picture path short and avoids a second remote control. Supported hardware includes Android TV, Smart TV, Firestick, MAG, Windows, macOS, and the noticeable difference between them is interface speed instead of picture quality. Verify the output mode before faulting the feed: a screen left on automatic can drop HD / Full HD quietly.
Which channels are included?
Broadcasting rights are split across distinct rights holders and differ from country to country and season to season, so a licensed service carries only what it is licensed to carry. Broadcasting rights are divided between separate rights holders, and they vary by country and by season. A licensed service carries only the content it is licensed to carry, which is why no honest page can pledge a named event.
How much internet speed do I in practice need?
Package on around five Mbps for each HD feed, eight to twelve for each Full HD feed, and about twenty-five for each 4K feed. Congestion is time-shaped: the same house that feeds HD / Full HD without difficulty at noon can falter at a weekday evening when the entire street is online. A wired run to the primary display eliminates the single largest variable, and it is worth attempting even temporarily.
Do I need to adjust my router?
Rarely. A 4K stream is calculated at approximately 25 Mbps, which is why the Basic package matters most for households using a big panel in the living room. A wired run to the primary display takes out the biggest unknown, and it is useful trying even as a short experiment. If a second screen is added for a family that watches together, recalculate from 12 Mbps upward and do not assume there is room.
Can I watch on a Android Phone as well?
Yes, provided the feed count permits it. Where several people watch independently, settling which screens count at a weekday evening avoids an upgrade that was never needed. Simultaneous streams are tallied per package, instead of per box: Basic permits 2, Premium allows up to 5. If a stream stops when another begins, the stream limit has been reached — that is the plan working as described, and not a defect.
What is included besides the channels?
Both plans come with the EPG programme guide and help during setup, and neither is charged separately. There are two plans. Basic includes HD and Full HD with 2 simultaneous streams; Premium includes 4K and Full HD with priority servers and up to 5 simultaneous feeds. Both plans include the EPG programme guide and setup help, so the choice is about streams and picture quality and not about anything held back. Premium becomes the logical choice once a big screen and a second or third simultaneous stream arrive together.
The picture drops in the evening but not during the day. Why?
That pattern indicates bandwidth rather than the plan or the unit. Work from the symptom instead of from the guess: the table below maps what you see to what is useful checking first. A issue that shows up only at a weekday evening is a bandwidth issue until proven otherwise.