Understanding Basic Plan in Slovenia
This guide includes Basic Package for viewers in Slovenia, using the figures that actually decide whether a feed holds steady.
Premium becomes the logical choice once a sizeable display and a second or third simultaneous feed arrive together. Test the same channel for ten minutes at a weekday evening and again twelve hours later — the comparison separates a unit fault from network congestion. Basic Package includes how a television signal reaches a screen in Slovenia over an internet connection instead of an aerial or a dish.
Basic Plan: the short version
Nearly every misunderstanding around Basic Package comes from mixing those four together, so a fault in the basement lounge is charged to the package. For a couple sharing one television, the real question is not which package is best in the abstract, but which one suits the number of screens in practice in use at late at night. The the majority of workable way to think about Basic Plan is as four separate parts: the connection into the home, the local network, the device in the basement lounge, and the plan itself. Basic Package explains how a television signal reaches a display in Slovenia over an internet connection instead of an aerial or a dish.
Working out the real monthly figure
Basic at 24 months is 99.99 EUR, which is 4.17 EUR for each month of the term. Work out the cost per display: a Basic package supporting 2 simultaneous feeds divides differently for a lodger with a second screen than for a single viewer. Prices are shown in EUR for the whole term instead of as a monthly figure, since the term is what is being bought.
| Term | Total for the term | Per month |
|---|---|---|
| 1 month | 13.99 EUR | 13.99 EUR |
| 3 months | 24.99 EUR | 8.33 EUR |
| 6 months | 35.99 EUR | 6.00 EUR |
| 12 months | 55.99 EUR | 4.67 EUR |
| 24 months | 99.99 EUR | 4.17 EUR |
| 36 months | 139.99 EUR | 3.89 EUR |
Devices that suit Slovenia homes
Keep the device list to what you really reach for; every extra box in the attic room is another thing to update and another remote to lose. Where a Smart TV is already in place, adding a iPhone / iPad rarely improves the picture and commonly adds a step to every viewing session. For a couple sharing one television, the thing that settles it is typically how many people require to start watching without help, which favours the unit everyone already knows. Verify the output mode before blaming the source: a display left on automatic can downscale HD / Full HD without announcing it.
- Android TV
- Smart TV
- Firestick
- MAG
- Windows
- macOS
- Android Phone
- iPhone / iPad
- Apple TV
- Chromecast
- Enigma2
- Formuler
- Other
Option it up, step by step
Setup moves quicker when the network is settled first, since a fault introduced at the network stage is indistinguishable from a fault in the plan. Have the Android TV in the spare bedroom powered up and on the network before you start, and record its model number. If a step fails, stop there rather than continuing — testing the same channel twice a day is what keeps the diagnosis short.
- Connect the macOS in the living room to the network, using a cable if one can reach.
- Check that the display is set to a fixed output mode rather than automatic.
- Open the player application on the macOS and enter the access details exactly as supplied.
- Let the programme guide finish loading before judging anything — a partial guide looks like a fault.
- Play one channel for ten full minutes without touching any options.
- Note the time and the result, then repeat the same test at a weekday evening.
- Only after both tests read the same should you adjust a picture or network setting.
The two plans, side by side
Longer terms reduce the monthly figure: Basic at 24 months works out at 4.17 EUR per month against 99.99 EUR for the whole term. For a shared flat with three tenants, the stream count generally settles matters before the quality tier does. A single viewer watching in the spare bedroom on one screen rarely requires more than Basic provides. Both plans include the EPG programme guide and setup help, so the choice is about feeds and quality instead of about features being withheld.
| Term | Basic | Premium |
|---|---|---|
| 1 month | 13.99 EUR | 15.99 EUR |
| 3 months | 24.99 EUR | 35.99 EUR |
| 6 months | 35.99 EUR | 45.99 EUR |
| 12 months | 55.99 EUR | 69.99 EUR |
| 24 months | 99.99 EUR | 119.99 EUR |
| 36 months | 139.99 EUR | 169.99 EUR |
Quality settings that matter
A larger display in the kitchen makes the gap between Full HD and 4K obvious; a screen under about 43 inches renders it barely perceptible. If the picture softens at late at night but holds at other times, the cause is bandwidth and not the package or the box.
HD needs about 5 Mbps per feed, Full HD between 8 and 12, and 4K approximately 25 — those are the numbers worth planning around. For grandparents with one main display, quality is frequently limited by the third simultaneous feed more than by one panel.
How to ask a useful question
Support is reached on WhatsApp at +33 7 56 75 79 66, and the same number handles ordering questions. Questions about compatibility for a particular Apple TV are worth asking before ordering instead of after. A message that says what you already tried saves a round trip, as it removes the obvious suggestions from the conversation.
Getting the network right first
If a second display is added for a shared flat with three tenants, add up again from 12 Mbps upward and do not assume there is room. Where wiring is impossible, moving the router out of a cupboard typically does more than replacing it, since a wall between the router and the screen costs more throughput than the majority of people expect. Keep a record of the figures you measure, as recording the exact time a problem appears is what makes a support conversation short instead of circular. Test the same channel for ten minutes at the middle of the afternoon and again twelve hours later — the comparison separates a unit fault from network congestion.
Troubleshooting, by symptom
A fault that shows up on one Apple TV but not on a Firestick in the same garden room is a unit fault, not a network one. Work from the symptom instead of the hunch: the table below maps what you see to what is useful checking first. Nearly all faults falls into one of a small number of categories, and the symptom generally points at which one.
| What you see | Likely cause | What to check |
|---|---|---|
| Picture freezes for a second, then continues | Short bandwidth dips | Try a wired run to the macOS; retest at a weekday evening |
| Everything is slow to respond, picture is fine | Device interface, not the stream | Free storage on the macOS; restart it fully |
| Works during the day, struggles in the evening | Shared link congestion | Compare the same channel twelve hours apart |
| One display works, another does not | Unit or feed limit | Check whether 2 feeds are already in use |
| Picture seems soft on a sizeable display | Output mode or quality tier | Set a fixed output; confirm the plan covers HD / Full HD |
| Sound is out of step with the picture | Audio pass-through on the soundbar | Set the living room soundbar to pass-through rather than auto |
| Guide is empty or partly filled | Guide still loading, or wrong time zone | Wait for it to complete; confirm the unit time zone |
More than one screen
Where multiple people watch independently, agreeing which screens matter at a Sunday evening avoids an upgrade that was never needed. A second display in the kitchen and a third elsewhere is roomy on Premium and close to the edge on Basic. If a stream stops when another begins, the feed limit has been reached — that is the plan working as described, not a fault.
Rights, explained plainly
The same principle applies to on-demand material: what is included is a licensing question, not a technical one. Broadcasting rights are split across different rights holders, and they vary by country and by season. A licensed service carries only the content it is licensed to carry, which is why no honest page can pledge a named event.
Frequently asked questions
How much internet speed do I in practice need?
Budget around five Mbps for each HD stream, eight to twelve for each Full HD stream, and about twenty-five for each 4K feed. Two Full HD streams running together land somewhere near 16 to 24 Mbps before downloads, video calls or a games console are added. If a second screen is added for a household with a night-shift worker, recalculate from 12 Mbps upward instead of assuming the existing connection absorbs it. A wired run to the principal screen takes out the biggest unknown, and it is useful attempting even temporarily.
How do I get help if setup does not go smoothly?
Setup help is included on both plans and is reached on WhatsApp at +33 7 56 75 79 66. Questions about compatibility for a particular macOS are useful asking before ordering rather than after. A message that says what you already tried saves a round trip, since it eliminates the obvious suggestions from the conversation.
Which channels are included?
Broadcasting rights are shared among distinct rights holders and vary by country and by season, so a licensed service carries only what it is licensed to carry. This page purposely cites no competition, package or broadcaster, because doing so would imply a licence that may not exist for Slovenia. A licensed service carries only the content it is licensed to carry, which is why no honest page can promise a specific competition or channel. Broadcasting rights are divided between different rights holders, and they shift from country to country and season to season.
How long does the first setup take?
Allow about twenty minutes, and rather more if the macOS requires a system update first. Setup moves quicker when the network is settled first, since a fault introduced at the network stage looks exactly like a fault in the plan. Set aside about twenty minutes for a first setup, and considerably longer if the macOS requires a system update first. If a step fails, stop there rather than continuing — comparing a wired and a wireless run is what keeps the diagnosis short.
Do I need to change my router?
Seldom. Contract speed and delivered speed are two separate matters: a fixed wireless link into the building says almost nothing about what reaches the screen in the living room. A wired run to the main screen removes the single largest variable, and it is worth attempting even temporarily. If a second display is added for a household with a night-shift worker, add up again from 12 Mbps upward and do not assume there is room.
Which unit should I use in the living room?
The one already connected to the display is generally the right answer, because it keeps the picture path short and avoids a second remote control. Older hardware stumbles first over the menus: menus become slow well before the image suffers. Supported hardware includes Android TV, Smart TV, Firestick, MAG, Windows, macOS, and the noticeable difference between them is interface speed instead of picture quality.
Can I watch on a MAG as well?
Yes, provided the feed count allows it. Total the bandwidth before adding the screen: three Full HD feeds require roughly 24 to 36 Mbps between them. Where a number of people watch independently, settling which screens count at a weekday evening avoids an upgrade that was never needed.
How many people can watch at the same time?
This is decided by the plan and not the number of devices you own. Simultaneous feeds are tallied per plan, not per device: Basic permits 2, Premium permits up to 5. Total the bandwidth before adding the screen: three Full HD feeds require around 24 to 36 Mbps between them. A second display in the living room and a third elsewhere is roomy on Premium and tight on Basic.