What IPTV actually means
This guide includes IPTV for viewers in Serbia, using the figures that actually determine whether a feed holds steady.
Both plans include the EPG programme guide and setup help, so the choice is about screen count and sharpness and not about anything held back. A 4K feed is calculated at approximately 25 Mbps, which is why the Premium plan matters most for households using a big panel in the games room. Most of the confusion around IPTV comes from mixing those four together, so a fault in the games room gets blamed on the plan.
IPTV: the short version
A package cannot repair an old powerline adapter, and no headline speed makes up for a unit set to the wrong output mode. Nothing about IPTV is settled by a single number, which is why this page keeps apart the link figures from the device options. Most of the confusion around IPTV comes from treating those four as one thing, so a fault in the kitchen gets blamed on the plan. If you keep one habit from this page, take the habit of running the same ten-minute test twice — it turns a vague impression into something support can act on.
What it costs over the term
The per-month figure falls as the term lengthens, and that is the only mechanism by which the price changes. Premium at 3 months is 35.99 EUR, which is 12.00 EUR for each month of the term. A shorter term costs more per month and commits less, which suits anyone still deciding how many screens they need.
| Term | Total for the term | Per month |
|---|---|---|
| 1 month | 15.99 EUR | 15.99 EUR |
| 3 months | 35.99 EUR | 12.00 EUR |
| 6 months | 45.99 EUR | 7.67 EUR |
| 12 months | 69.99 EUR | 5.83 EUR |
| 24 months | 119.99 EUR | 5.00 EUR |
| 36 months | 169.99 EUR | 4.72 EUR |
HD, Full HD and 4K in practice
Set the screen to a fixed output instead of automatic, then judge picture quality — automatic switching masks the effect. If the picture goes soft at the early morning but holds at other times, the cause is bandwidth instead of the package or the unit. For grandparents with one primary screen, quality is regularly limited by the third simultaneous feed rather than by any single display. Judge quality on the same content twice instead of hopping between feeds, because source material varies more than the delivery does.
Devices that suit Serbia homes
Supported hardware includes Android TV, Smart TV, Firestick, MAG, Windows, macOS, and the everyday difference between them is interface speed more than image. A Other is the most direct choice for the garden room, since it keeps the picture path short and avoids a second remote control. A Other in the garden room and a Android TV elsewhere is a usual arrangement, and it works as long as the plan allows 5 simultaneous streams. Storage weighs lighter than assumed, but a device with almost no free space turns erratic at the middle of the afternoon.
- Android TV
- Smart TV
- Firestick
- MAG
- Windows
- macOS
- Android Phone
- iPhone / iPad
- Apple TV
- Chromecast
- Enigma2
- Formuler
- Other
Before you contact support
If the issue appears only at a Saturday afternoon, say so — timing is frequently the the majority of useful single detail. Support is reached on WhatsApp at +33 7 56 75 79 66, and the same number handles ordering questions. Record the Android TV model, the connection type, the spare bedroom it lives in, and the exact time the fault appeared.
Watching in several rooms
Total the bandwidth before adding the display: three Full HD streams need about 24 to 36 Mbps between them. A device that is powered up and waiting does not consume a feed; a unit left paused mid-programme regularly takes one. Simultaneous feeds are counted per package, rather than per box: Basic allows 2, Premium allows up to 5.
Choosing between Basic and Premium
A single viewer watching in the conservatory on one display seldom pushes past Basic. Raise the question in advance instead of after: the current unit compatibility details are worth confirming for the exact macOS in the conservatory.
Premium becomes the logical choice once a sizeable screen and a second or third simultaneous feed arrive together. For a single viewer, the stream count commonly determines it before the quality tier does.
| Term | Basic | Premium |
|---|---|---|
| 1 month | 13.99 EUR | 15.99 EUR |
| 3 months | 24.99 EUR | 35.99 EUR |
| 6 months | 35.99 EUR | 45.99 EUR |
| 12 months | 55.99 EUR | 69.99 EUR |
| 24 months | 99.99 EUR | 119.99 EUR |
| 36 months | 139.99 EUR | 169.99 EUR |
Rights, explained plainly
Channel availability in Serbia consequently differs from availability elsewhere, and it can alter between one season and the next. A licensed service carries only the content it is licensed to carry, which is why no honest page can pledge a named event. The same principle applies to on-demand material: what is included is a licensing question, instead of an engineering matter.
Frequently asked questions
How much internet speed do I actually require?
Budget about five Mbps for each HD stream, eight to twelve for each Full HD stream, and approximately twenty-five for each 4K feed. Write down the figures you measure, since testing on a second display before blaming the first is what makes a support conversation brief rather than endless. Two Full HD streams running together land somewhere near 16 to 24 Mbps before downloads, video calls or a games console are added.
How long does the first setup take?
Budget around twenty minutes, and somewhat longer if the Enigma2 requires a system update first. Allow about twenty minutes for a first setup, and rather more if the Enigma2 requires a system update first. Have the Enigma2 in the games room switched on and connected before you start, and note its model number. Setup goes faster when the network is settled first, since a fault introduced at the network stage is indistinguishable from a fault in the plan.
How do I get help if setup does not go smoothly?
Setup help is included on both plans and is reached on WhatsApp at +33 7 56 75 79 66. Questions about compatibility for a particular Enigma2 are worth asking before ordering instead of after. A message that says what you already tried saves a round trip, since it eliminates the obvious suggestions from the conversation. Setup help is included on both plans, and it is the majority of effective when the question carries specific details.
The picture drops in the evening but not during the day. Why?
That pattern indicates bandwidth rather than the package or the unit. Work from the symptom instead of the hunch: the table below maps what you see to what is worth checking first. A issue that appears on one Enigma2 but not on a Android TV in the same games room is a unit problem, instead of a network fault. Almost every fault fall into one of a small number of categories, and the symptom generally points at which one.
Which channels are included?
Broadcasting rights are divided between separate rights holders and differ from country to country and season to season, so a licensed service carries only what it is licensed to carry. Ask about current availability before ordering instead of trusting an older printed set. Channel availability in Serbia so differs from availability elsewhere, and it can alter between one season and the next. The same principle applies to on-demand material: what is included is a licensing question, not a technical one.
What is included besides the channels?
Both plans come with the EPG programme guide and help during setup, and neither is charged separately. If you are unsure, take the brief option first and move up once you know how many screens are actually running at a Saturday afternoon. Ask before ordering instead of after: the current unit compatibility details are worth confirming for the exact Enigma2 in the games room. For a family of four, the stream count typically determines it before the picture quality tier does.
What is the difference between the two plans?
Basic includes HD and Full HD with two simultaneous streams. If you are unsure, take the brief option first and move up once you know how many screens are actually running at a Saturday afternoon. Longer terms reduce the monthly figure: Premium at 3 months comes to 12.00 EUR per month against 35.99 EUR for the whole term. For a family of four, the feed count generally settles matters before the quality tier does.
Does a longer term reduce the price?
Yes, and it is the only mechanism by which the price changes. Premium at 3 months is 35.99 EUR, which is 12.00 EUR for each month of the term. A shorter term costs more per month and asks less up front, which suits anyone still deciding how many screens they need.