Basic Package: the short version
A everyday look at Basic Package in Latvia, written around measurable numbers instead of impressions.
Both plans include the EPG programme guide and setup help, so the choice is about streams and quality rather than about features being withheld. A 4K stream is budgeted at approximately 25 Mbps, which is why the Basic package matters the majority of for households watching on a big screen in the living room. The bulk of the muddle around Basic Plan comes from mixing those four together, so a fault in the living room is charged to the package.
Understanding Basic Plan in Latvia
Most of the confusion around Basic Package comes from treating those four as one thing, so a fault in the basement lounge is charged to the plan. For two flatmates who watch separately, the real question is not which package is best in general, but which one matches the number of screens truly running at late at night.
If you take one thing from this page, take the habit of running the same ten-minute test twice — that is how a feeling becomes a checkable observation. Picture quality tracks bandwidth: around 12 Mbps per stream for the quality Basic delivers, before anything else in the house is tallied.
What HD / Full HD really requires
Set the screen to a fixed output instead of letting it switch, then judge quality — automatic switching hides the very problem you are trying to gauge. A larger display in the landing makes the gap between Full HD and 4K plain; a display under about 43 inches makes it much harder to see. If the picture softens at a wet Sunday but holds at other times, the cause is bandwidth and not the package or the box. Sharpness controls on the television generally make things worse, because they add edge artefacts to a signal that is compressed before it arrives.
Bandwidth, in real numbers
Where wiring is impossible, shifting the router into the open typically does more than replacing it, since a set-top box stacked on a hot amplifier costs more throughput than anyone anticipates. Write down the figures you measure, because timing the fault against the clock rather than by feel is what makes a support conversation short instead of circular. If a second screen is added for grandparents with one principal screen, add up again from 12 Mbps upward rather than assuming the existing connection absorbs it. A 4K feed is budgeted at about 25 Mbps, which is why the Basic plan carries the most weight for households watching on a big screen in the bedroom.
Option it up, step by step
The order below is chosen on purpose: each step can be verified before the next one is attempted. If a step fails, stop there instead of continuing — recording the exact time a problem shows up is what keeps the diagnosis short. Have the Windows in the conservatory switched on and connected before you start, and record its model number.
- Connect the Enigma2 in the living room to the network, using a cable if one can reach.
- Verify that the screen is set to a fixed output mode rather than automatic.
- Open the player application on the Enigma2 and enter the access details exactly as supplied.
- Let the programme guide finish loading before judging anything — a partial guide seems like a fault.
- Play one channel for ten full minutes without touching any options.
Watching in several rooms
A second display in the games room and a third elsewhere is comfortable on Premium and close to the edge on Basic. Simultaneous feeds are counted per plan, instead of per box: Basic permits 2, Premium permits up to 5. Where multiple people watch independently, agreeing which screens matter at the middle of the afternoon avoids an upgrade that was never needed.
Devices that suit Latvia homes
Supported hardware includes Android TV, Smart TV, Firestick, MAG, Windows, macOS, and the noticeable difference between them is interface speed more than image. A MAG is the straightforward choice for the bedroom, because it keeps the picture path short and avoids a second remote control.
Older hardware tends to fail at the interface: menus become slow long before the picture does. Storage weighs lighter than assumed, but a device with almost no free space will behave unpredictably at a Friday night.
- Android TV
- Smart TV
- Firestick
- MAG
- Windows
- macOS
- Android Phone
- iPhone / iPad
- Apple TV
- Chromecast
- Enigma2
- Formuler
- Other
When something goes wrong
Work from the symptom instead of from the guess: the table below maps what you see to what is worth checking first. Nearly all faults falls into one of a limited set of groups, and the symptom commonly points at which one. Alter one thing at a time, and note what you changed — a fault fixed by three simultaneous changes will return unexplained.
| What you see | Likely cause | What to check |
|---|---|---|
| Picture freezes for a second, then continues | Short bandwidth dips | Try a wired run to the Enigma2; retest at half past eight in the evening |
| Everything is slow to respond, picture is fine | Unit interface, not the stream | Free storage on the Enigma2; restart it fully |
| Works during the day, struggles in the evening | Shared connection congestion | Contrast the same channel twelve hours apart |
| One screen works, another does not | Device or feed limit | Check whether 2 feeds are already in use |
| Picture seems soft on a sizeable display | Output mode or picture quality tier | Set a fixed output; confirm the plan covers HD / Full HD |
| Sound is out of step with the picture | Audio pass-through on the soundbar | Set the living room soundbar to pass-through instead of auto |
| Guide is empty or partly filled | Guide still loading, or wrong time zone | Wait for it to complete; confirm the device time zone |
Getting help
A message that says what you already tried saves a round trip, as it eliminates the obvious suggestions from the conversation. Support is reached on WhatsApp at +33 7 56 75 79 66, and the same number handles ordering questions. Note the MAG model, the link type, the box room it sits in, and the exact time the problem appeared.
Which package fits
Raise the question in advance rather than after: the current unit compatibility details are useful confirming for the exact Smart TV in the bedroom. The plans differ in quality ceiling and stream count. They do not differ in the guide, the device list, or the help available during setup. Longer terms reduce the monthly figure: Basic at 24 months works out at 4.17 EUR per month against 99.99 EUR for the entire term. A single viewer watching in the bedroom on one display rarely requires more than Basic provides.
| Term | Basic | Premium |
|---|---|---|
| 1 month | 13.99 EUR | 15.99 EUR |
| 3 months | 24.99 EUR | 35.99 EUR |
| 6 months | 35.99 EUR | 45.99 EUR |
| 12 months | 55.99 EUR | 69.99 EUR |
| 24 months | 99.99 EUR | 119.99 EUR |
| 36 months | 139.99 EUR | 169.99 EUR |
Rights, explained plainly
This page deliberately names no competition, package or broadcaster, since doing so would imply a licence that may not exist for Latvia. Ask about current availability before ordering instead of trusting an older printed set. Broadcasting rights are split across separate rights holders, and they vary by country and by season.
Frequently asked questions
How long does the first setup take?
Budget about twenty minutes, and a good deal more if the Enigma2 has to update itself first. The order below is deliberate: each step can be verified before the next one is attempted. If a step fails, stop there rather than continuing — running the same ten-minute test twice is what keeps the diagnosis short. Have the Enigma2 in the living room switched on and connected before you start, and note its model number.
What is the difference between the two plans?
Basic includes HD and Full HD with two simultaneous streams. If you are unsure, start with the shorter term and move up once you know how many screens are actually running at half past eight in the evening. For a couple sharing one television, the stream count generally settles matters before the picture quality tier does. The package does not alter the local network, so upgrading cannot resolve a mesh node placed too far from the display.
Does a longer term reduce the price?
Yes, and it is the only way the price changes. The per-month figure drops as the term lengthens, and that is the sole route by which the price changes. For a couple sharing one television, compare the total for the term against what the same period costs on the alternative package rather than comparing headline monthly figures.
Which channels are included?
Broadcasting rights are divided between different rights holders and differ from country to country and season to season, so a licensed service carries only what it is licensed to carry. Ask about current availability before ordering instead of trusting an older printed set. The same principle applies to on-demand material: what is included is a licensing question, rather than an engineering matter. Broadcasting rights are split across distinct rights holders, and they vary by country and by season.
Which unit should I use in the living room?
The one currently attached to the screen is the majority of frequently the right answer, since it keeps the picture path short and eliminates an extra remote. If you are due to adjust the box, choose the option with a wired network port — it eliminates a entire category of problem in one step. Where a Enigma2 is already in place, adding a macOS seldom changes the result and generally costs a movement to every viewing session. Confirm the output mode before faulting the feed: a screen left on automatic can downscale HD / Full HD without announcing it.
How many people can watch at the same time?
The answer comes from the package and not the number of devices you own. Simultaneous streams are tallied per plan, not per device: Basic permits 2, Premium permits up to 5. For a couple sharing one television, the everyday limit is normally met at half past eight in the evening and not at midday. A second display in the living room and a third elsewhere is roomy on Premium and close to the edge on Basic.
Do I need to adjust my router?
Seldom. Each stream calls for around 12 Mbps to hold HD / Full HD without stumbling, and that figure is per stream instead of per household. Congestion is tied to the clock: the same house that feeds HD / Full HD effortlessly at noon can struggle at half past eight in the evening when the entire street is online.