What Basic Package in practice means
Here is what Basic Plan means in practice in Lithuania, separated into the link, the local network, the device and the package.
For grandparents with one principal screen, the feed count typically determines it before the quality tier does. A wired run to the primary screen takes out the biggest unknown, and it is worth attempting even as a short experiment. The usual baseline in Lithuania is normally a shared building connection, and the difference between two households on the same contract nearly always begins indoors.
Where to start with Basic Plan
Picture quality follows bandwidth: about 12 Mbps per stream for the quality Basic delivers, ahead of every other demand on the line. If you take one thing from this page, take the habit of running the same ten-minute test twice — that is how a feeling becomes a checkable observation.
No part of Basic Plan is settled by a single number, which is why this page keeps apart the connection figures from the device settings. Nearly every misunderstanding around Basic Plan comes from mixing those four together, so a fault in the conservatory is charged to the package.
More than one display
If a stream stops when another starts, the feed limit has been reached — that is the plan working as described, not a fault. Add up the bandwidth before adding the display: three Full HD feeds require about 24 to 36 Mbps between them. A device that is powered up and waiting does not consume a stream; a device left paused mid-programme frequently takes one.
HD, Full HD and 4K in practice
Sharpness controls on the television usually make things worse, since they add edge artefacts to a signal that is already compressed. Judge quality on the same content twice rather than across different channels, since source material varies more than the delivery does.
Set the display to a fixed output instead of letting it switch, then judge quality — automatic switching hides the very problem you are trying to measure. HD needs roughly 5 Mbps per stream, Full HD between 8 and 12, and 4K around 25 — those are the numbers worth planning around.
What support includes
Record the Apple TV model, the link type, the box room it sits in, and the exact time the issue appeared. Setup help is included on both plans, and it is the majority of effective when the question carries specific details. A message that says what you already tried saves a round trip, as it removes the obvious suggestions from the conversation.
Devices that suit Lithuania homes
Storage matters less than people expect, but a device with almost no free space turns erratic at the early morning. If you are due to adjust the box, choose the option with a wired network port — it eliminates a whole category of issue in one step.
Verify the output mode before blaming the source: a display left on automatic can downscale HD / Full HD without announcing it. A Apple TV in the landing and a Windows elsewhere is a usual arrangement, and it works as long as the package allows 2 simultaneous streams.
- Android TV
- Smart TV
- Firestick
- MAG
- Windows
- macOS
- Android Phone
- iPhone / iPad
- Apple TV
- Chromecast
- Enigma2
- Formuler
- Other
When something goes wrong
Alter one thing at a time, and note what you changed — a fault fixed by three simultaneous changes will return unexplained. A fault that turns up on one Enigma2 but not on a Other in the same landing is a device issue, not a network one. Almost every fault fall into one of a small number of categories, and the symptom typically points at which one.
| What you see | Likely cause | What to check |
|---|---|---|
| Picture freezes for a second, then continues | Short bandwidth dips | Try a wired run to the Smart TV; retest at half past eight in the evening |
| Everything is slow to respond, picture is fine | Unit interface, not the feed | Free storage on the Smart TV; restart it fully |
| Works during the day, struggles in the evening | Shared link congestion | Compare the same channel twelve hours apart |
| One screen works, another does not | Device or feed limit | Check whether 2 streams are already in use |
| Picture looks soft on a large display | Output mode or picture quality tier | Set a fixed output; confirm the package includes HD / Full HD |
| Sound is out of step with the picture | Audio pass-through on the soundbar | Set the basement lounge soundbar to pass-through rather than auto |
| Guide is empty or partly filled | Guide still loading, or wrong time zone | Wait for it to complete; confirm the device time zone |
Working out the real monthly figure
Work out the cost per screen: a Basic package supporting 2 simultaneous feeds divides differently for a single viewer than for a single viewer. Prices are shown in EUR for the entire term rather than as a monthly figure, since the term is what is in practice purchased. For a single viewer, contrast the total for the term against what the same period costs on the alternative package instead of the advertised monthly numbers.
| Term | Total for the term | Per month |
|---|---|---|
| 1 month | 13.99 EUR | 13.99 EUR |
| 3 months | 24.99 EUR | 8.33 EUR |
| 6 months | 35.99 EUR | 6.00 EUR |
| 12 months | 55.99 EUR | 4.67 EUR |
| 24 months | 99.99 EUR | 4.17 EUR |
| 36 months | 139.99 EUR | 3.89 EUR |
A working setup order
Allow about twenty minutes for a first setup, and considerably longer if the Apple TV requires a system update first. Have the Apple TV in the garden room powered up and on the network before you start, and record its model number. Setup moves quicker when the network is settled first, because a fault introduced at the network stage seems exactly like a fault in the plan.
- Connect the Smart TV in the basement lounge to the network, using a cable if one can reach.
- Check that the screen is set to a fixed output mode instead of automatic.
- Open the player application on the Smart TV and enter the access details exactly as supplied.
- Let the programme guide finish loading before judging anything — a partial guide looks like a fault.
- Play one channel for ten full minutes without touching any options.
- Record the time and the result, then repeat the same test at half past eight in the evening.
- Only after both tests read the same should you alter a picture or network option.
The local network is commonly the issue
Congestion is tied to the clock: the same house that streams HD / Full HD without difficulty at noon can struggle at a Sunday evening when the whole street is online. Each stream asks for around 12 Mbps to hold HD / Full HD without stumbling, and that figure is per stream instead of per household. Contract speed and delivered speed are different things: a copper line into the building says almost nothing about what arrives at the screen in the home office. Where wiring is impossible, moving the router out of a cupboard commonly does more than replacing it, because a congested 2.4 GHz channel costs more throughput than most people expect.
Choosing between Basic and Premium
Longer terms reduce the monthly figure: Basic at 24 months works out at 4.17 EUR per month against 99.99 EUR for the whole term. Premium becomes the logical choice once a sizeable screen and a second or third simultaneous feed arrive together. Nothing about the package changes the local network, so upgrading cannot resolve a router still on factory channel options. A single viewer watching in the spare bedroom on one screen rarely requires more than Basic provides.
| Term | Basic | Premium |
|---|---|---|
| 1 month | 13.99 EUR | 15.99 EUR |
| 3 months | 24.99 EUR | 35.99 EUR |
| 6 months | 35.99 EUR | 45.99 EUR |
| 12 months | 55.99 EUR | 69.99 EUR |
| 24 months | 99.99 EUR | 119.99 EUR |
| 36 months | 139.99 EUR | 169.99 EUR |
Rights, explained plainly
Broadcasting rights are divided between different rights holders, and they shift from country to country and season to season. Channel availability in Lithuania consequently differs from availability elsewhere, and it can alter between one season and the next. The same principle applies to on-demand material: what is included is a licensing question, rather than an engineering matter.
Frequently asked questions
How long does the first setup take?
Budget about twenty minutes, and somewhat longer if the Smart TV requires a system update first. The order below is deliberate: each step can be verified before the next one is attempted. Have the Smart TV in the basement lounge switched on and connected before you start, and note its model number.
Which channels are included?
Broadcasting rights are divided between distinct rights holders and differ from country to country and season to season, so a licensed service carries only what it is licensed to carry. A licensed service carries only the content it is licensed to carry, which is why no honest page can pledge a named event. Broadcasting rights are divided between separate rights holders, and they vary by country and by season.
The picture drops in the evening but not during the day. Why?
That pattern suggests bandwidth rather than the package or the unit. A problem that shows up only at half past eight in the evening is a bandwidth fault until proven otherwise. Adjust one thing at a time, and note what you changed — a fault fixed by three simultaneous changes comes back without a reason.
How do I get help if setup does not go smoothly?
Setup help is included on both plans and is reached on WhatsApp at +33 7 56 75 79 66. Setup help is included on both plans, and it is most effective when the question carries specific details. Record the Smart TV model, the connection type, the basement lounge it sits in, and the exact time the fault appeared.
Can I watch on a Android Phone as well?
Yes, provided the feed count permits it. A unit that is powered up and waiting does not consume a stream; a unit left paused mid-programme frequently does. Simultaneous feeds are counted per plan, not per device: Basic allows 2, Premium allows up to 5.
How many people can watch at the same time?
The answer comes from the package and not the number of devices you own. Add up the bandwidth before adding the display: three Full HD streams require about 24 to 36 Mbps between them. For grandparents with one principal screen, the practical limit is usually reached at half past eight in the evening instead of during the day. A second display in the basement lounge and a third elsewhere is comfortable on Premium and close to the edge on Basic.
Which unit should I use in the basement lounge?
The one already connected to the display is typically the right answer, since it keeps the picture path short and avoids a second remote control. Keep the device list to what you really reach for; every extra box in the basement lounge is one more item to maintain and a further handset. A Smart TV is the most direct choice for the basement lounge, since it keeps the picture path short and avoids a second remote control.
Do I require to alter my router?
Not commonly. Test the same channel for ten minutes at half past eight in the evening and again twelve hours later — that gap distinguishes a unit fault from network congestion. Where wiring is impossible, moving the router out of a cupboard generally does more than replacing it, since a router placed inside a cupboard costs more throughput than most people expect. If a second display is added for grandparents with one principal screen, add up again from 12 Mbps upward and do not assume there is room.