What Basic Package in fact means
A workable look at Basic Package in Croatia, written around measurable numbers instead of impressions.
Ask before ordering instead of after: the current device compatibility details are useful confirming for the exact Enigma2 in the dining room. Write down the figures you gauge, as testing the same channel twice a day is what makes a support conversation brief instead of endless. For two flatmates who watch separately, the practical question is not which package is best in the abstract, but which one suits the number of screens actually in use at a Friday night.
Understanding Basic Package in Croatia
Basic Plan includes how a television signal reaches a display in Croatia over an internet link instead of an aerial or a dish. Nothing about Basic Package is decided by a single number, which is why this page keeps apart the connection figures from the unit options.
For a lodger with a second screen, the question that matters is not which plan is best in the abstract, but which one suits the number of screens actually in use at a Sunday evening. The usual baseline in Croatia is normally a rural fixed link, and the gap between two households on the same contract nearly always begins indoors.
Bandwidth, in real numbers
A wired run to the main screen takes out the biggest unknown, and it is useful attempting even as a short experiment. Two Full HD feeds running together land somewhere near 16 to 24 Mbps before downloads, video calls or a games console are added.
Where wiring is impossible, moving the router out of a cupboard usually does more than replacing it, as a range extender halving the throughput costs more throughput than most people expect. Each feed asks for around 12 Mbps to hold HD / Full HD steadily, and that figure is per feed rather than per household.
Reading the symptoms
A fault that turns up on one Android Phone but not on a Formuler in the same garden room is a device fault, instead of a network fault. Change one thing at a time, and record what you changed — a fault fixed by three simultaneous changes comes back without a reason. A problem that shows up only at late at night is a bandwidth problem until proven otherwise.
| What you see | Likely cause | What to check |
|---|---|---|
| Picture freezes for a second, then continues | Short bandwidth dips | Try a wired run to the Enigma2; retest at a Friday night |
| Everything is slow to respond, picture is fine | Unit interface, not the feed | Free storage on the Enigma2; restart it fully |
| Works during the day, struggles in the evening | Shared connection congestion | Compare the same channel twelve hours apart |
| One display works, another does not | Device or feed limit | Confirm whether 2 feeds are already in use |
| Picture seems soft on a large screen | Output mode or picture quality tier | Set a fixed output; confirm the package covers HD / Full HD |
| Sound is out of step with the picture | Audio pass-through on the soundbar | Set the dining room soundbar to pass-through rather than auto |
| Guide is empty or partly filled | Guide still loading, or wrong time zone | Wait for it to complete; confirm the unit time zone |
What it costs over the term
Prices are shown in EUR for the whole term instead of as a monthly figure, since the term is what is in fact purchased. For a family of four, contrast the total for the term against what the same period costs on the alternative plan rather than comparing headline monthly figures. Work out the cost per screen: a Basic package supporting 2 simultaneous streams divides differently for a family of four than for a single viewer.
| Term | Total for the term | Per month |
|---|---|---|
| 1 month | 13.99 EUR | 13.99 EUR |
| 3 months | 24.99 EUR | 8.33 EUR |
| 6 months | 35.99 EUR | 6.00 EUR |
| 12 months | 55.99 EUR | 4.67 EUR |
| 24 months | 99.99 EUR | 4.17 EUR |
| 36 months | 139.99 EUR | 3.89 EUR |
Getting the first stream running
If a step fails, stop there rather than continuing — changing one setting at a time is what keeps the diagnosis short. Allow about twenty minutes for a first setup, and rather more if the Enigma2 needs a system update first. Have the Enigma2 in the conservatory switched on and connected before you start, and note its model number.
- Connect the Enigma2 in the dining room to the network, using a cable if one can reach.
- Confirm that the screen is set to a fixed output mode instead of automatic.
- Open the player application on the Enigma2 and enter the access details exactly as supplied.
- Let the programme guide finish loading before judging anything — a partial guide seems like a fault.
- Play one channel for ten full minutes without touching any settings.
More than one display
Total the bandwidth before adding the display: three Full HD streams need about 24 to 36 Mbps between them. If a feed stops when another begins, the stream limit has been reached — that is the package working as described, not a fault. Simultaneous streams are tallied per plan, not per unit: Basic allows 2, Premium allows up to 5.
HD, Full HD and 4K in practice
A larger screen in the living room makes the gap between Full HD and 4K obvious; a display under about 43 inches makes it much harder to see. Set the display to a fixed output instead of letting it switch, then judge quality — automatic switching masks the effect. Judge picture quality on the same content twice instead of hopping between feeds, since source material varies more than the delivery does. HD asks for about 5 Mbps per feed, Full HD between 8 and 12, and 4K approximately 25 — those are the numbers the arithmetic rests on.
The two plans, side by side
Longer terms bring the per-month number down: Basic at 12 months comes to 4.67 EUR per month against 55.99 EUR for the entire term. The package does not alter the local network, so upgrading will not fix a router placed inside a cupboard. A single viewer watching in the basement lounge on one display seldom pushes past Basic. For a lodger with a second screen, the stream count generally settles matters before the picture quality tier does.
| Term | Basic | Premium |
|---|---|---|
| 1 month | 13.99 EUR | 15.99 EUR |
| 3 months | 24.99 EUR | 35.99 EUR |
| 6 months | 35.99 EUR | 45.99 EUR |
| 12 months | 55.99 EUR | 69.99 EUR |
| 24 months | 99.99 EUR | 119.99 EUR |
| 36 months | 139.99 EUR | 169.99 EUR |
Why channel lists differ by country
Ask about current availability before ordering instead of trusting an older printed set. Broadcasting rights are divided between separate rights holders, and they vary by country and by season. Channel availability in Croatia consequently differs from availability elsewhere, and it can alter between one season and the next.
Frequently asked questions
What is included besides the channels?
Both plans come with the EPG programme guide and help during setup, and neither is charged separately. A single viewer watching in the dining room on one screen rarely needs more than Basic provides. Premium becomes the sensible choice once a big display and a second or third simultaneous feed are both in play. Both plans include the EPG programme guide and setup help, so the choice is about streams and picture quality and not about anything held back.
How many people can watch at the same time?
The answer comes from the package and not the number of devices you own. A device that is powered up and waiting does not consume a stream; a device left paused mid-programme frequently does. A second screen in the dining room and a third elsewhere is comfortable on Premium and tight on Basic.
How much internet speed do I in fact need?
Package on about five Mbps for each HD stream, eight to twelve for each Full HD feed, and close to twenty-five for each 4K feed. Congestion is tied to the clock: the same house that feeds HD / Full HD without difficulty at noon can falter at a Friday night when the whole street is online. A wired run to the primary screen takes out the biggest unknown, and it is useful attempting even temporarily.
Can I watch on a Chromecast as well?
Yes, provided the feed count allows it. If a stream stops when another starts, the feed limit has been reached — that is the plan working as described, not a fault. A second screen in the dining room and a third elsewhere is roomy on Premium and tight on Basic. Simultaneous streams are counted per plan, not per unit: Basic allows 2, Premium permits up to 5.
Do I require to change my router?
Not commonly. Keep a record of the figures you measure, since testing the same channel twice a day is what makes a support conversation short instead of circular. Two Full HD streams running together consequently sit somewhere around 16 to 24 Mbps before downloads, video calls or a games console enter the picture. A 4K feed is budgeted at about 25 Mbps, which is why the Basic package matters most for households watching on a large screen in the dining room.
Which channels are included?
Broadcasting rights are split across separate rights holders and vary by country and by season, so a licensed service carries only what it is licensed to carry. This page deliberately names no competition, package or broadcaster, since doing so would imply a licence that may not exist for Croatia. A licensed service carries only the content it is licensed to carry, which is why no honest page can promise a specific competition or channel.
What is the difference between the two plans?
Basic includes HD and Full HD with two simultaneous streams. There are two plans. Basic includes HD and Full HD with 2 simultaneous streams; Premium includes 4K and Full HD with priority servers and up to 5 simultaneous feeds. Premium becomes the reasonable choice once a large display and a second or third simultaneous feed arrive together.
The picture drops in the evening but not during the day. Why?
That pattern suggests bandwidth rather than the package or the device. A fault that shows up only at a Friday night is a bandwidth problem until proven otherwise. Work from the symptom instead of the hunch: the table below maps what you see to what is worth checking first. A fault that appears on one Enigma2 but not on a Chromecast in the same dining room is a unit fault, not a network one.