Premium Package: the short version
This guide covers Premium Package for viewers in Georgia, using the figures that in fact govern whether a feed holds steady.
Longer terms reduce the monthly figure: Premium at 3 months works out at 12.00 EUR per month against 35.99 EUR for the entire term. Each feed calls for about 25 Mbps to hold 4K / Full HD steadily, and that figure is per feed rather than per household. For two flatmates who watch separately, the workable question is not which package is best in general, but which one fits the number of screens in fact in use at a Friday night.
Premium Plan: the short version
Premium Plan includes how a television signal gets to a display in Georgia over an internet connection instead of an aerial or a dish. If you keep one habit from this page, take the habit of running the same ten-minute test twice — that is how a feeling becomes a checkable observation. The starting point in Georgia is normally full-fibre, and the difference between two households on the same contract nearly always begins indoors. The bulk of the muddle around Premium Plan comes from treating those four as one thing, so a fault in the games room is charged to the plan.
Choosing between Basic and Premium
Both plans include the EPG programme guide and setup help, so the choice is about feeds and picture quality instead of about features being withheld. A single viewer watching in the games room on one screen rarely needs more than Basic provides. If you are unsure, start with the shorter term and move up once you know how many screens are genuinely in use at a wet Sunday. The package does not alter the local network, so upgrading will not fix a router placed inside a cupboard.
| Term | Basic | Premium |
|---|---|---|
| 1 month | 13.99 EUR | 15.99 EUR |
| 3 months | 24.99 EUR | 35.99 EUR |
| 6 months | 35.99 EUR | 45.99 EUR |
| 12 months | 55.99 EUR | 69.99 EUR |
| 24 months | 99.99 EUR | 119.99 EUR |
| 36 months | 139.99 EUR | 169.99 EUR |
More than one screen
Add up the bandwidth before adding the screen: three Full HD streams need about 24 to 36 Mbps between them. A second screen in the landing and a third elsewhere is comfortable on Premium and tight on Basic. A device that is switched on but idle does not consume a feed; a unit left paused mid-programme frequently does.
What 4K / Full HD really requires
Audio obeys the same rule: a soundbar in the living room needs its own pass-through setting or it will reprocess every signal. A larger screen in the living room makes the gap between Full HD and 4K plain; a screen under about 43 inches makes it much harder to see.
Motion smoothing is the option most frequently behind an image that fails to convince without anyone being able to say why. If the picture goes soft at a Sunday evening but holds at other times, the cause is bandwidth and not the package or the box.
Reading the symptoms
Almost every fault fall into one of a limited set of groups, and the symptom generally points at which one. Change one thing at a time, and note what you changed — a fault fixed by three simultaneous changes comes back without a reason. Work from the symptom instead of the hunch: the table below maps what you see to what is worth checking first.
| What you see | Likely cause | What to check |
|---|---|---|
| Picture freezes for a second, then continues | Short bandwidth dips | Try a wired run to the Smart TV; retest at a Friday night |
| Everything is slow to respond, picture is fine | Device interface, not the stream | Free storage on the Smart TV; restart it fully |
| Works during the day, struggles in the evening | Shared connection congestion | Compare the same channel twelve hours apart |
| One display works, another does not | Device or feed limit | Check whether 5 feeds are already in use |
| Picture looks soft on a big display | Output mode or quality tier | Set a fixed output; confirm the package includes 4K / Full HD |
| Sound is out of step with the picture | Audio pass-through on the soundbar | Set the spare bedroom soundbar to pass-through rather than auto |
| Guide is empty or partly filled | Guide still loading, or wrong time zone | Wait for it to complete; confirm the unit time zone |
Choosing the unit
Keep the device list to what you really reach for; every extra box in the home office is another thing to update and another remote to lose. Supported hardware includes Android TV, Smart TV, Firestick, MAG, Windows, macOS, and the noticeable difference between them is interface speed more than image. Verify the output mode before faulting the feed: a display left on automatic can downscale 4K / Full HD without announcing it. If you are due to change the box, choose the option with a wired network port — it removes a entire category of problem in one step.
- Android TV
- Smart TV
- Firestick
- MAG
- Windows
- macOS
- Android Phone
- iPhone / iPad
- Apple TV
- Chromecast
- Enigma2
- Formuler
- Other
What the connection needs to deliver
Two Full HD feeds running together come out somewhere near 16 to 24 Mbps before downloads, video calls or a games console are added. If a second screen is added for a single viewer, add up again from 25 Mbps upward and do not assume there is room.
Each stream asks for approximately 25 Mbps to hold 4K / Full HD steadily, and that figure is per feed and not per property. Test the same channel for ten minutes at a Friday night and again twelve hours later — the comparison separates a device fault from network congestion.
Before you contact support
Support is reached on WhatsApp at +33 7 56 75 79 66, and the same number handles ordering questions. Note the macOS model, the link type, the landing it lives in, and the exact time the fault appeared. Setup help is included on both plans, and it is most effective when the question carries specific details.
Getting the first stream running
Setup moves quicker when the network is settled first, because a fault introduced at the network stage looks exactly like a fault in the plan. If a step fails, stop there rather than continuing — keeping a note of what was tried and when is what keeps the diagnosis short. Set aside about twenty minutes for a first setup, and rather more if the Other needs a system update first.
- Connect the Smart TV in the spare bedroom to the network, using a cable if one can reach.
- Confirm that the display is set to a fixed output mode rather than automatic.
- Open the player application on the Smart TV and enter the access details exactly as supplied.
- Let the programme guide finish loading before judging anything — a partial guide seems like a fault.
- Play one channel for ten full minutes without touching any settings.
Working out the real monthly figure
For a single viewer, contrast the total for the term against what the same period costs on the alternative plan instead of the advertised monthly numbers. The per-month figure drops as the term lengthens, and that is the only mechanism by which the price changes. Calculate the cost per display: a Premium package supporting 5 simultaneous streams lands differently for a single viewer than for a single viewer.
| Term | Total for the term | Per month |
|---|---|---|
| 1 month | 15.99 EUR | 15.99 EUR |
| 3 months | 35.99 EUR | 12.00 EUR |
| 6 months | 45.99 EUR | 7.67 EUR |
| 12 months | 69.99 EUR | 5.83 EUR |
| 24 months | 119.99 EUR | 5.00 EUR |
| 36 months | 169.99 EUR | 4.72 EUR |
What a licensed service can carry
The same principle applies to on-demand material: what is included is a licensing question, not a technical one. Broadcasting rights are split across distinct rights holders, and they shift from country to country and season to season. This page purposely cites no competition, package or broadcaster, as doing so would imply a licence that may not exist for Georgia.
Frequently asked questions
How long does the first setup take?
Budget about twenty minutes, and a good deal more if the Smart TV is behind on updates. Have the Smart TV in the spare bedroom switched on and connected before you start, and record its model number. Setup goes faster when the network is settled first, since a fault introduced at the network stage is indistinguishable from a fault in the plan.
How many people can watch at the same time?
The answer comes from the plan instead of the number of devices you own. Simultaneous feeds are counted per plan, rather than per box: Basic allows 2, Premium permits up to 5. Add up the bandwidth before adding the screen: three Full HD feeds require about 24 to 36 Mbps between them. Where a number of people watch independently, settling which screens count at a Friday night avoids an upgrade that was never needed.
The picture drops in the evening but not during the day. Why?
That pattern points at bandwidth rather than the plan or the device. Work from the symptom instead of the hunch: the table below maps what you see to what is useful checking first. Alter one thing at a time, and note what you changed — a fault fixed by three simultaneous changes will return unexplained.
Do I need to adjust my router?
Seldom. Contract speed and delivered speed are two separate matters: cable into the building tells you very little about what reaches the display in the spare bedroom. Test the same channel for ten minutes at a Friday night and again twelve hours later — the comparison separates a device fault from network congestion.
Can I watch on a Enigma2 as well?
Yes, provided the feed count permits it. Simultaneous streams are counted per plan, instead of per box: Basic permits 2, Premium allows up to 5. If a feed stops when another starts, the feed limit has been reached — that is the package working as described, not a fault.
How do I get help if setup does not go smoothly?
Setup help is included on both plans and is reached on WhatsApp at +33 7 56 75 79 66. Note the Smart TV model, the link type, the spare bedroom it lives in, and the exact time the problem appeared. Questions about compatibility for a particular Smart TV are useful asking before ordering rather than after. A message that says what you already tried saves a round trip, since it removes the obvious suggestions from the conversation.
Does a longer term reduce the price?
Yes, and it is the only mechanism by which the price changes. The per-month figure drops as the term lengthens, and that is the only mechanism by which the price changes. Prices are shown in EUR for the whole term and not as an instalment, since the term is what is being bought.