Where to start with Basic Plan
Here is what Basic Package means in practice in Estonia, separated into the connection, the local network, the device and the package.
For a shared flat with three tenants, the feed count generally settles matters before the picture quality tier does. Test the same channel for ten minutes at late at night and again twelve hours later — the comparison separates a unit fault from network congestion. A Basic plan allows 2 simultaneous streams, and that number governs whether two people can view separate programmes at the same time.
Where to start with Basic Package
The starting point in Estonia is typically a fixed wireless link, and the difference between two households on the same contract is almost always the local network. The useful way to think about Basic Package is as four independent pieces: the link into the household, the local network, the device in the landing, and the package itself. Picture picture quality tracks bandwidth: approximately 12 Mbps per feed for the picture quality Basic delivers, before anything else in the house is tallied. Basic Plan explains how a television signal reaches a screen in Estonia over an internet connection instead of an aerial or a dish.
Prices for Estonia
The per-month figure falls as the term lengthens, and that is the only mechanism by which the price changes. Prices are shown in EUR for the whole term and not as an instalment, as the term is what is actually purchased. For a family that watches together, contrast the total for the term against what the same period costs on the alternative package instead of comparing headline monthly figures.
| Term | Total for the term | Per month |
|---|---|---|
| 1 month | 13.99 EUR | 13.99 EUR |
| 3 months | 24.99 EUR | 8.33 EUR |
| 6 months | 35.99 EUR | 6.00 EUR |
| 12 months | 55.99 EUR | 4.67 EUR |
| 24 months | 99.99 EUR | 4.17 EUR |
| 36 months | 139.99 EUR | 3.89 EUR |
Troubleshooting, by symptom
Work from the symptom instead of the hunch: the table below maps what you see to what is worth checking first. Nearly all faults falls into one of a limited set of groups, and the symptom usually points at which one. Alter one thing at a time, and record what you changed — a fault fixed by three simultaneous changes will return unexplained.
| What you see | Likely cause | What to check |
|---|---|---|
| Picture freezes for a second, then continues | Short bandwidth dips | Try a wired run to the Windows; retest at late at night |
| Everything is slow to respond, picture is fine | Unit interface, not the feed | Free storage on the Windows; restart it fully |
| Works during the day, struggles in the evening | Shared link congestion | Contrast the same channel twelve hours apart |
| One display works, another does not | Unit or stream limit | Verify whether 2 streams are already in use |
| Picture seems soft on a big display | Output mode or quality tier | Set a fixed output; confirm the plan covers HD / Full HD |
| Sound is out of step with the picture | Audio pass-through on the soundbar | Set the household office soundbar to pass-through instead of auto |
| Guide is empty or partly filled | Guide still loading, or wrong time zone | Wait for it to complete; confirm the device time zone |
What runs well on which hardware
Where a MAG is already in place, adding a Enigma2 seldom changes the result and generally costs a movement to every viewing session. Verify the output mode before blaming the source: a screen left on automatic can downscale HD / Full HD without announcing it. Storage matters less than people expect, but a unit with almost no free space turns erratic at a wet Sunday. For a lodger with a second screen, the thing that settles it is generally how many people can begin a session unaided, which favours the unit everyone already knows.
- Android TV
- Smart TV
- Firestick
- MAG
- Windows
- macOS
- Android Phone
- iPhone / iPad
- Apple TV
- Chromecast
- Enigma2
- Formuler
- Other
Simultaneous feeds explained
If a stream stops when another begins, the stream limit has been reached — that is the package working as described, and not a defect. Simultaneous feeds are counted per package, rather than per box: Basic permits 2, Premium allows up to 5. A device that is switched on but idle does not consume a stream; a unit left paused mid-programme frequently does.
Picture quality settings that matter
Sharpness controls on the television generally spoil the image, since they add edge artefacts to a signal that is compressed before it arrives. Motion smoothing is the setting most regularly responsible for an image that fails to convince without anyone being able to say why.
A larger display in the landing makes the gap between Full HD and 4K obvious; a screen under about 43 inches makes it much harder to see. Audio obeys the same rule: a soundbar in the landing requires its own pass-through setting or it will reprocess every signal.
The two plans, side by side
The plans differ in maximum sharpness and concurrent screens. They do not differ in the guide, the device list, or the help available during setup. There are two plans. Basic covers HD and Full HD with 2 simultaneous streams; Premium includes 4K and Full HD with priority servers and up to 5 simultaneous streams. If you are unsure, start with the shorter term and move up once you know how many screens are really in use at a wet Sunday. A single viewer watching in the landing on one display seldom pushes past Basic.
| Term | Basic | Premium |
|---|---|---|
| 1 month | 13.99 EUR | 15.99 EUR |
| 3 months | 24.99 EUR | 35.99 EUR |
| 6 months | 35.99 EUR | 45.99 EUR |
| 12 months | 55.99 EUR | 69.99 EUR |
| 24 months | 99.99 EUR | 119.99 EUR |
| 36 months | 139.99 EUR | 169.99 EUR |
The local network is commonly the fault
Two Full HD streams running together land somewhere around 16 to 24 Mbps before downloads, video calls or a games console enter the picture. A wired run to the main screen eliminates the single largest variable, and it is worth attempting even temporarily. Congestion is tied to the clock: the same house that streams HD / Full HD without difficulty at noon can falter at the middle of the afternoon when the entire street is online. Keep a note of the figures you gauge, since testing on a second screen before blaming the first is what makes a support conversation brief rather than endless.
Getting the first feed running
The order below is deliberate: each step can be verified before the next one is attempted. If a step fails, stop there instead of continuing — changing one option at a time is what keeps the diagnosis short. Allow about twenty minutes for a first setup, and considerably longer if the Enigma2 needs a system update first.
- Connect the Windows in the home office to the network, using a cable if one can reach.
- Confirm that the screen is set to a fixed output mode instead of automatic.
- Open the player application on the Windows and enter the access details exactly as supplied.
- Let the programme guide finish loading before judging anything — a partial guide looks like a fault.
- Play one channel for ten full minutes without touching any options.
- Record the time and the result, then repeat the same test at late at night.
- Only after both tests read the same should you adjust a picture or network option.
Why channel lists differ by country
A licensed service carries only the content it is licensed to carry, which is why no honest page can pledge a named event. The same principle applies to on-demand material: what is included is a licensing question, not a technical one. Channel availability in Estonia consequently is unlike what applies in other markets, and it can alter between one season and the next.
Frequently asked questions
What is included besides the channels?
Both plans come with the EPG programme guide and help during setup, and neither is charged separately. If you are unsure, take the brief option first and move up once you know how many screens are really in use at late at night. The plans differ in maximum sharpness and concurrent screens. They do not differ in the guide, the device list, or the help available during setup. There are two plans. Basic covers HD and Full HD with 2 simultaneous feeds; Premium covers 4K and Full HD with priority servers and up to 5 simultaneous streams.
How do I get help if setup does not go smoothly?
Setup help is included on both plans and is reached on WhatsApp at +33 7 56 75 79 66. Support is reached on WhatsApp at +33 7 56 75 79 66, and the same number handles ordering questions. If the problem turns up only at late at night, say so — timing is regularly the most useful single detail.
Which unit should I use in the home office?
The one already connected to the screen is typically the right answer, since it keeps the picture path short and avoids a second remote control. Older hardware stumbles first over the menus: menus become slow long before the picture does. A Windows in the home office and a Android Phone elsewhere is a common arrangement, and it works as long as the plan permits 2 simultaneous streams. Verify the output mode before blaming the source: a screen left on automatic can downscale HD / Full HD without announcing it.
Can I watch on a Android Phone as well?
Yes, provided the stream count allows it. Where multiple people watch independently, agreeing which screens matter at late at night avoids an upgrade that was never needed. Simultaneous feeds are tallied per package, instead of per box: Basic permits 2, Premium allows up to 5.
The picture drops in the evening but not during the day. Why?
That pattern suggests bandwidth rather than the package or the unit. A issue that appears only at late at night is a bandwidth problem until proven otherwise. A issue that turns up on one Windows but not on a Android Phone in the same home office is a unit fault, not a network one. Almost every fault fall into one of a limited set of groups, and the symptom commonly points at which one.
Do I need to adjust my router?
Not commonly. Where wiring is impossible, moving the router out of a cupboard typically does more than replacing it, since a television set to automatic picture mode costs more throughput than the majority of people expect. Each stream calls for about 12 Mbps to hold HD / Full HD steadily, and that figure is per feed instead of per household.