Basic Plan: the short version
Here is what Basic Plan means in practice in Bulgaria, separated into the link, the local network, the unit and the package.
Longer terms reduce the monthly figure: Basic at 12 months comes to 4.67 EUR per month against 55.99 EUR for the whole term. A wired run to the main display takes out the biggest unknown, and it is worth attempting even temporarily. The bulk of the muddle around Basic Plan comes from treating those four as one thing, so a fault in the games room is charged to the package.
What Basic Plan in fact means
Picture quality follows bandwidth: about 12 Mbps per stream for the quality Basic delivers, before anything else in the house is counted. For a household with two teenagers, the question that matters is not which plan is best in the abstract, but which one fits the number of screens genuinely running at the early morning.
The bulk of the muddle around Basic Package comes from mixing those four together, so a fault in the landing is charged to the plan. Basic Package explains how a television signal gets to a screen in Bulgaria over an internet connection instead of an aerial or a dish.
Planning for grandparents with one principal display
If a feed stops when another begins, the stream limit has been reached — that is the plan working as described, not a fault. A device that is powered up and waiting does not consume a stream; a device left paused mid-programme regularly takes one. Simultaneous streams are tallied per plan, instead of per box: Basic permits 2, Premium permits up to 5.
Matching the device to the games room
For a household with a night-shift worker, the thing that settles it is commonly how many people require to start watching without help, which favours the device everyone already knows. Supported hardware covers Android TV, Smart TV, Firestick, MAG, Windows, macOS, and the noticeable difference between them is interface speed instead of picture picture quality.
A Apple TV is the most direct choice for the household office, since it keeps the picture path short and avoids a second remote control. Storage weighs lighter than assumed, but a unit with almost no free space will behave unpredictably at late at night.
- Android TV
- Smart TV
- Firestick
- MAG
- Windows
- macOS
- Android Phone
- iPhone / iPad
- Apple TV
- Chromecast
- Enigma2
- Formuler
- Other
A decision table for common faults
A problem that turns up only at late at night is a bandwidth issue until proven otherwise. Adjust one thing at a time, and note what you changed — a fault fixed by three simultaneous changes will return unexplained. A issue that turns up on one Chromecast but not on a Apple TV in the same attic room is a unit problem, instead of a network fault.
| What you see | Likely cause | What to check |
|---|---|---|
| Picture freezes for a second, then continues | Short bandwidth dips | Try a wired run to the MAG; retest at a Sunday evening |
| Everything is slow to respond, picture is fine | Device interface, not the stream | Free storage on the MAG; restart it fully |
| Works during the day, struggles in the evening | Shared link congestion | Compare the same channel twelve hours apart |
| One display works, another does not | Device or stream limit | Check whether 2 feeds are already in use |
| Picture seems soft on a sizeable display | Output mode or picture quality tier | Set a fixed output; confirm the plan covers HD / Full HD |
| Sound is out of step with the picture | Audio pass-through on the soundbar | Set the games room soundbar to pass-through instead of auto |
| Guide is empty or partly filled | Guide still loading, or wrong time zone | Wait for it to complete; confirm the device time zone |
A working setup order
Set aside about twenty minutes for a first setup, and considerably longer if the Windows needs a system update first. If a step fails, stay with it rather than continuing — writing down the model number before contacting support is what keeps the diagnosis short. Setup goes faster when the network is settled first, since a fault introduced at the network stage looks exactly like a fault in the package.
- Connect the MAG in the games room to the network, using a cable if one can reach.
- Check that the display is set to a fixed output mode instead of automatic.
- Open the player application on the MAG and enter the access details exactly as supplied.
- Let the programme guide finish loading before judging anything — a partial guide looks like a fault.
- Play one channel for ten full minutes without touching any options.
- Record the time and the result, then repeat the same test at a Sunday evening.
- Only after both tests read the same should you adjust a picture or network option.
Total cost, by term length
The per-month figure falls as the term lengthens, and that is the only mechanism by which the price changes. A shorter term costs more per month and commits less, which suits anyone still deciding how many screens they need. Basic at 12 months is 55.99 EUR, which is 4.67 EUR for each month of the term.
| Term | Total for the term | Per month |
|---|---|---|
| 1 month | 13.99 EUR | 13.99 EUR |
| 3 months | 24.99 EUR | 8.33 EUR |
| 6 months | 35.99 EUR | 6.00 EUR |
| 12 months | 55.99 EUR | 4.67 EUR |
| 24 months | 99.99 EUR | 4.17 EUR |
| 36 months | 139.99 EUR | 3.89 EUR |
HD, Full HD and 4K in practice
Motion smoothing is the option most frequently responsible for an image that fails to convince without anyone being able to say why. A larger display in the dining room makes the gap between Full HD and 4K obvious; a screen under about 43 inches makes it much harder to see. HD needs approximately 5 Mbps per stream, Full HD between 8 and 12, and 4K approximately 25 — those are the numbers the arithmetic rests on. If the picture goes soft at the early morning but holds at other times, the cause is bandwidth instead of the package or the unit.
Basic and Premium compared
For a shared flat with three tenants, the stream count commonly decides it before the picture quality tier does. The plans differ in maximum sharpness and concurrent screens. They do not differ in the guide, the unit list, or the help available during setup.
Raise the question in advance rather than after: the current device compatibility details are useful confirming for the exact MAG in the bedroom. Nothing about the package changes the local network, so upgrading will not fix a mesh node placed too far from the display.
| Term | Basic | Premium |
|---|---|---|
| 1 month | 13.99 EUR | 15.99 EUR |
| 3 months | 24.99 EUR | 35.99 EUR |
| 6 months | 35.99 EUR | 45.99 EUR |
| 12 months | 55.99 EUR | 69.99 EUR |
| 24 months | 99.99 EUR | 119.99 EUR |
| 36 months | 139.99 EUR | 169.99 EUR |
Getting the network right first
A 4K stream is budgeted at about 25 Mbps, which is why the Basic plan matters most for households watching on a sizeable display in the basement lounge. Congestion is time-shaped: the same house that feeds HD / Full HD without difficulty at noon can falter at the middle of the afternoon when the entire street is online. A wired run to the main screen takes out the biggest unknown, and it is worth trying even as a short experiment. Two Full HD streams running together therefore sit somewhere near 16 to 24 Mbps before downloads, video calls or a games console enter the picture.
What support covers
Setup help is included on both plans, and it is the majority of effective when the question carries specific details. Questions about compatibility for a particular Chromecast are worth asking before ordering instead of after. Support is reached on WhatsApp at +33 7 56 75 79 66, and the same number handles ordering questions.
Rights, explained plainly
The same principle applies to on-demand material: what is included is a licensing question, not a technical one. This page purposely cites no competition, package or broadcaster, because doing so would imply a licence that may not exist for Bulgaria. A licensed service carries only the content it is licensed to carry, which is why no honest page can promise a specific competition or channel.
Frequently asked questions
The picture drops in the evening but not during the day. Why?
That pattern points at bandwidth instead of the package or the unit. A issue that shows up on one MAG but not on a Other in the same games room is a unit problem, rather than a network fault. Work from the symptom rather than from the guess: the table below maps what you see to what is worth checking first.
What is included besides the channels?
Both plans include the EPG programme guide and help during setup, and neither is charged separately. Premium becomes the logical choice once a large display and a second or third simultaneous stream are both in play. For grandparents with one primary display, the stream count commonly governs it before the quality tier does.
Do I need to change my router?
Seldom. Keep a record of the figures you measure, as writing down the model number before contacting support is what makes a support conversation short instead of circular. Test the same channel for ten minutes at a Sunday evening and again twelve hours later — the comparison separates a unit fault from network congestion.
How long does the first setup take?
Allow about twenty minutes, and somewhat longer if the MAG needs a system update first. Allow about twenty minutes for a first setup, and rather more if the MAG needs a system update first. The order below is chosen on purpose: each step can be verified before the next one is attempted. Setup moves quicker when the network is settled first, since a fault introduced at the network stage is indistinguishable from a fault in the package.
What is the difference between the two plans?
Basic covers HD and Full HD with two simultaneous streams. Raise the question in advance instead of after: the current device compatibility details are useful confirming for the exact MAG in the games room. A single viewer watching in the games room on one screen seldom pushes past Basic. Both plans include the EPG programme guide and setup help, so the choice is about display count and sharpness rather than about features being withheld.
Can I watch on a Other as well?
Yes, provided the feed count allows it. A device that is switched on but idle does not consume a stream; a unit left paused mid-programme frequently does. If a feed stops when another starts, the stream limit has been reached — that is the package working as described, and not a defect.
How many people can watch at the same time?
The answer comes from the plan instead of the number of devices you own. If a stream stops when another begins, the feed limit has been reached — that is the plan working as described, not a fault. A unit that is switched on but idle does not consume a feed; a unit left paused mid-programme frequently does. Simultaneous feeds are tallied per package, not per unit: Basic allows 2, Premium permits up to 5.