What Premium Package actually means

What Premium Package in practice means

The usual baseline in Albania is normally cable, and the difference between two households on the same contract nearly always begins indoors. A Premium package permits 5 simultaneous streams, and that ceiling settles whether two people can watch separate things at once. For a lodger with a second screen, the question that matters is not which package is best in general, but which one fits the number of screens really running at half past eight in the evening. The bulk of the muddle around Premium Plan comes from treating those four as one thing, so a fault in the landing is charged to the plan.

Choosing between Basic and Premium

The plans differ in picture quality ceiling and stream count. They do not differ in the guide, the device list, or the help available during setup. If you are unsure, take the brief option first and move up once you know how many screens are actually running at a weekday evening. Longer terms bring the per-month number down: Premium at 12 months works out at 5.83 EUR per month against 69.99 EUR for the whole term. There are two plans. Basic includes HD and Full HD with 2 simultaneous streams; Premium includes 4K and Full HD with priority servers and up to 5 simultaneous feeds.

Getting help

If the fault shows up only at a Saturday afternoon, say so — timing is frequently the the majority of useful single detail. Questions about compatibility for a particular Android Phone are useful asking before ordering instead of after. Support is reached on WhatsApp at +33 7 56 75 79 66, and the same number handles ordering questions.

Choosing the device

For a shared flat with three tenants, the deciding factor is commonly how many people need to start watching without help, which favours the device everyone already knows. Older hardware tends to fail at the interface: menus become slow well before the image suffers. Verify the output mode before blaming the source: a display left on automatic can downscale 4K / Full HD without announcing it. A Android Phone is the simplest choice for the games room, since it keeps the picture path short and saves juggling two handsets.

• Android TV
• Smart TV
• Firestick
• MAG
• Windows
• macOS
• Android Phone
• iPhone / iPad
• Apple TV
• Chromecast
• Enigma2
• Formuler
• Other

Simultaneous feeds explained

A unit that is powered up and waiting does not consume a feed; a device left paused mid-programme frequently does. For a single viewer, the practical limit is normally met at late at night and not at midday. Simultaneous feeds are tallied per plan, rather than per box: Basic allows 2, Premium permits up to 5.

Troubleshooting, by symptom

Adjust one thing at a time, and record what you changed — a fault fixed by three simultaneous changes will return unexplained. Work from the symptom rather than from the guess: the table below maps what you see to what is useful checking first. A fault that turns up on one MAG but not on a macOS in the same basement lounge is a unit problem, not a network one.

HD, Full HD and 4K in practice

The Premium package includes 4K / Full HD, and the difference between quality tiers is visible mainly on larger screens at normal viewing distance. If the picture goes soft at a Saturday afternoon but holds at other times, the cause is bandwidth and not the package or the box.

Sharpness controls on the television generally spoil the image, because they add edge artefacts to a signal that is already compressed. Audio follows the same logic: a soundbar in the kitchen needs its own pass-through option or it will quietly resample everything.

Getting the first stream running

Setup moves quicker when the network is settled first, since a fault introduced at the network stage seems exactly like a fault in the plan. The order below is chosen on purpose: each step can be verified before the next one is attempted. Have the iPhone / iPad in the conservatory switched on and connected before you start, and note its model number.

1. Connect the Other in the box room to the network, using a cable if one can reach.
2. Confirm that the display is set to a fixed output mode instead of automatic.
3. Open the player application on the Other and enter the access details exactly as supplied.
4. Let the programme guide finish loading before judging anything — a partial guide looks like a fault.
5. Play one channel for ten full minutes without touching any options.
6. Note the time and the result, then repeat the same test at a Saturday afternoon.
7. Only after both tests read the same should you adjust a picture or network option.

The local network is usually the fault

Contract speed and delivered speed are separate things: VDSL into the building says almost nothing about what reaches the display in the spare bedroom. A 4K stream is budgeted at approximately 25 Mbps, which is why the Premium plan carries the most weight for households using a big panel in the spare bedroom.

If a second display is added for two flatmates who watch separately, recalculate from 25 Mbps upward and do not assume there is room. Keep a note of the figures you measure, as comparing a wired and a wireless run is what makes a support conversation short instead of circular.

Why channel lists differ by country

Broadcasting rights are divided between different rights holders, and they shift from country to country and season to season. A licensed service carries only the content it is licensed to carry, which is why no honest page can promise a specific competition or channel. Ask about current availability before ordering rather than relying on a list published at some earlier point.

Frequently asked questions